How to create shared mailboxes in O365

This article talks about on how to create shared mailboxes in O365

Shared mailboxes

This mailbox can be used by a group of people, like a support team, to receive and send email from the same email address.

Let’s see it step by step

Open admin center : https://admin.microsoft.com/

Navigate to Teams & groups –> shared mailboxes –> add shared mailbox

Give a suitable name

We are done

they can be managed from O365 admin center or from exchange admin center

PowerShell script for above manual task

# =========================================
# Script: Create Shared Mailbox in O365
# Author: Micro brother admin
# =========================================

# Connect to Exchange Online
Connect-ExchangeOnline -UserPrincipalName admin@yourdomain.com

# -------------------------------
# Function to Create Shared Mailbox
# -------------------------------
function New-SharedMailbox {
    param (
        [Parameter(Mandatory = $true)]
        [string]$Name,

        [Parameter(Mandatory = $true)]
        [string]$Alias,

        [Parameter(Mandatory = $true)]
        [string]$PrimarySmtpAddress
    )

    try {
        # Create the shared mailbox
        New-Mailbox -Shared -Name $Name -Alias $Alias -PrimarySmtpAddress $PrimarySmtpAddress
        Write-Host "Shared mailbox '$Name' created successfully with email $PrimarySmtpAddress"
    }
    catch {
        Write-Host "Error creating shared mailbox: $_"
    }
}

# -------------------------------
# Example Usage
# -------------------------------
# Replace the values with your own
New-SharedMailbox -Name "Support Mailbox" -Alias "support" -PrimarySmtpAddress "support@yourdomain.com"

Conclusion :

Post reading above article reader will be able to create and manage shared mailboxes sucessfully

You can also read this article https://microbrother.com/how-to-create-or-edit-policies-in-o365/ to create or edit polices in O365

Thank you ☺️