In this article we will talk about Service health in O365 aka SI
Service health in O365
Service health in O365 (M365) is a feature in the Microsoft 365 admin center that lets administrators monitor the health of O365 services like Exchange Online, SharePoint, and Teams etc . It provides real-time status updates on incidents and advisories, as well as historical data on past issues
Lets see it step by step
Open admin center : https://admin.microsoft.com/
Navigate to Health –> Service health –> Overview
you will be able to check Active issues on which Microsoft is working on at that moment
At this moment we have 4 advisory issues in Exchange online viz EXO.
Let’s open any 1 of them , Advisory issue Some users may experience delays in loading images and attachments in Exchange Online email messages
You will be able to see user impact, root cause, updates, issue ID, stats, start time, next update by etc….
If the mentioned issue is causing the problem in the organization then you can take an update from here or lets say you see that advisory is issue is resolved and still you are facing same issue mentioned in SI then please open ticket with Microsoft by following this article https://microbrother.com/how-to-open-support-ticket-in-o365/
you can check issue history in this tab wherein we can see that issue EX1180553 was started on
Oct 25, 2025, 12:30 AM GMT+5:30 and it was fixed on Nov 3, 2025, 6:00 PM GMT+5:30
You can also report on going issue from reported issue tab–> select service on which you are experiencing the issue along with brief description
It’s all about Service health in O365
Conclusion:
Post reading above article reader will be able to check service health in O365 admin center.
Thank you 😇